Staff very pleasant and close to great shopping!I love most Westins. Shared stationery (e.g.

Guests who want to have their breakfast in their room will be charged an additional fee. Rooms & Suites. They want you to pay 3 euro surcharge for a 'business' connection. We recommend booking an option with free cancellation in case your travel plans change.For bookings made on or after April 6, 2020, be sure to consider the risk of the coronavirus (COVID-19) and associated government measures. Booking.com™. Guests of a suite enjoy complimentary access to the exclusive Club Lounge. We'll also provide transparency over the status of submitted content.After a review has been submitted, you can modify it by contacting Booking.com customer service.We'll use the same guidelines and standards for all user-generated content, and for the property responses to that content.We'll allow the contributions to speak for themselves, and we won’t be the judge of reality. The second and most frustrating is that in our shower, the water did not stay at a constant temperature. Slept well and it was a good location. We had two rooms reserved. This allows us to verify that our reviews come from real guests like you. BR, We have more than 70 million property reviews, all from The only way to leave a review is to first make a booking. The property is compared to the industry standard and scored based on price, facilities and services available. “Great central location. Very disappointed in Westin.I would give this hotel a three star for it looks run down.

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We had our 2 children with us and we felt that it was an excellent hotel. Use the star rating to help choose your stay! By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Starting April 6, 2020, your chosen cancellation policy will apply, regardless of the coronavirus. The bed is comfortable” View & reserve spa services at The Westin Grand Frankfurt. During times of uncertainty, we recommend booking an option with free cancellation. They are just sitting there, lifeless and unusable as no one knows how to use them or turn them on. It features 3 restaurants and a 24-hour gym. I had a slight issue with my flight to leave the city and they made calls for me to get past the German automated systems which was a lifesaver! If your plans change, you can cancel free of charge until free cancellation expires. Guests are required to show a photo ID and credit card at check-in I couldn't have asked for two finer employees to have had a chance to interact with at the Westin Grand. All plates, cutlery, glasses, and other tableware sanitized It had large windows but did not offer much of a view. The temperature rarely stayed constant. First the location is perfect for shopping, mass transportation, food whatever you are looking for this hotel is within a few hundred meters (or less than half a mile).
The lightings were poor and did not provide light enough. Still a few blatant stains but nice room all in all. Had to physically go down to the lobby with bug to change room in my pajamas at 6am because initially they said no other rooms were available which was a lie. All distances are measured in straight lines. Our 4 restaurants and bars offer new and familiar delights for your palate.
Thank you for sharing your impressions and your detailed feedback on Tripadvisor with us. The room is beautifully appointed and the staff are quite friendly. We continuously work with out teams to provide memorable service and to produce great experiences for our guests.

All rooms feature modern décor, a flat-screen TV and a heated bathroom floor.The Westin Frankfurt serves breakfast buffets in Motions restaurant, Chinese specialties in the San San restaurant and gourmet Japanese cuisine in the Sushimoto restaurant. Don’t include any personal, political, ethical, or religious commentary.

The property is compared to the industry standard and scored based on price, facilities and services offered. They're also applicable regardless of the comment's tone.

It is blessed with an ideal location, just steps to the well-known Zeil shopping street and the exclusive Goethestrasse boulevard, within close proximity to all city attractions in Frankfurt, Germany.

This hotel was highly-rated for its very comfy beds.