best western aptos restaurant
It's the best in the area, and you get a good bang for your buck, seacliff7500, Manager at Best Western Seacliff Inn, responded to this review Hello Meander27299507607, Thank you for such a wonderful review and for staying with us!. I would have paid extra for the pool view to avoid the noise next time. Warm Regards, Management, Dear flygal2015, Thank you very much for taking the time to write this review and share your experiences with other travelers. We are located in a great neighborhood. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. Hope to see you back in the future. We certainly hope to welcome you back again very soon! We appreciate your positive comments and are glad that your stay at our hotel was to your satisfaction. We hope we have the opportunity to welcoming you back! Its windy and raining at the moment. Listening to what you, our guest, say about your experience is integral to our continuous improvement and your comments have absolutely been taken on board. Hot and cold water or inconsistent. Warm Regards, Management, Christina/carol C, Hayward, United States, Greetings Christina/Carol, Thank you for posting a fabulous review of your stay at the Seacliff Inn. It is very gratifying to know that we met your expectations! We are really glad to know that you had a pleasant stay and enjoyed the amenities. We stayed some not very nice places, this was the best by far.. Great setting and location. It is through feedback that we are given the opportunity to improve. I feel like they just gave us the worst room possible for making a reservation over 8 months ago. Thank you for making it a great stay :) aaaand its close to beaches and the nisene mark Forrest is literally 8 mins away. We would be delighted to welcome you in our home again soon. Best Wishes, Management, Greetings Linsey, Happy belated Anniversary! However, we apologize for the noise you encountered. It was even nicer to feel well taken care of by these employees. We hope to see you again soon! You are BEST Western! and perused cute shoes. If you are considering staying here, reconsider. It's disappointing to hear that your stay was not up to our usual high standards. We truly appreciate your business and look forward to another opportunity to serve your lodging needs and exceed your expectations during your next visit. We're always glad to provide an enjoyable and relaxing escape for our travelers, and I'm thrilled to hear that our courteous staff was able to make your stay an even more pleasurable one. We always appreciate constructive feedback, as it helps us improve for future visits. Pleased be assured your comments will be shared with our entire team and will certainly assist us in our ongoing improvements throughout the hotel. Thank you again and we look forward to seeing you soon! I hope a manager got my note and took care of that room. Patio faced a dumpster so we could not use. They were very helpful. Great family hotel. We are sorry that your experience did not meet your expectations. Thank you for recommending our hotel to other travelers, and we look forward to your next stay with us! Liked the location, the beach is only 5 minutes away by car. You've just made all of our days and we thank you, once again, for letting us know. There are much better hotels, and staff in the area. seacliff7500, Manager at Best Western Seacliff Inn, responded to this review Dear 382alliem, Thank you for taking the time to share your experience at our hotel. We really hope you can stay with us again next time you're in Santa Cruz! It should be noted that there is a $50 up charge for weekend nights, starting on Friday, which significantly impacts the cost of your total stay. This is the place! Dear mcooncrawford, Thank you for your continued loyalty to our property. The overall staff were great, being helpful, friendly, courteous and even joined in on our fun. The restaurant is very good. The patio was awesome, with a great view of the pool and pond. seacliff7500, Manager at Best Western Seacliff Inn, responded to this review Hello palmtreeheaven, Thank you so much for your thoughtful review! Warm Regards, Management. Morning breakfast buffet is better than most. The private balcony gave us a nice view of the pool and the grounds, so enjoying a glass of wine at sunset was spectacular. There was no resort fee charged to your credit card. The rooms are comfortable and we especially appreciate the use of two separate bathrooms. I cannot express our disappointment enough that we did not meet your expectations for you during your stay. We are so glad you and your family enjoyed your visit at the Seacliff Inn. It sounds like you had a nice time while staying with us, and we couldn't be happier that we are your hotel of choice when visiting the area! Rooms were nice and clean. The beds are comfortable. Third time I've stayed at this hotel. Thanks for reaching out with your thoughts, and I hope we'll have another opportunity to host you in the future! This is a great hotel in an great location - We hope to visit again one day ! Best Western Aptos Reviews. Great dinner, plus the live music played classic rock really well! Thank you very much for taking the time to write this review and share your experiences with other travelers and with us. seacliff7500, Manager at BEST WESTERN Seacliff Inn, responded to this review Hello loira74, It's our pleasure to have you visit with us at the Seacliff Inn. Best wishes, Management. It was unexpected to see that you felt some members of our staff were rude. Even for pre-covid. We were concerned to hear about your recent stay with us at the Seacliff Inn. Although it distresses us to learn of any shortcoming at our property, it does give us an opportunity to better serve our guests. We cannot express our disappointment enough that we did not meet this goal for you during your stay. ESPECIALLY after they tack on the resort fee. It is very gratifying to know that we met your expectations! We look forward to welcoming you back at the Seacliff Inn! The breakfast was very good and it is right off of the main highway so very easy to get to and from attractions in the area. The reasons are. The housekeeping department said they could send it fed ex for 20.00. I have stayed in three other BW in Northern CA over the past 3 months and I have to say the BW in Aptos is head and sholders above the others I stayed in. The pool is heated. Restaurants near Quality Inn and Suites Capitola By the Sea, Restaurants near S.S. Palo Alto Concrete Ship, Restaurants near Stagnaro Sport Fishing Charters & Whale Watching Cruises, Restaurants near Chardonnay Sailing Charters, Best Western Plus Capitola By-The-Sea Inn & Suites, Fairfield Inn & Suites Santa Cruz - Capitola, Quality Inn and Suites Capitola By the Sea, Restaurants near Best Western Seacliff Inn. Room size (two queen beds) was a little tight for 4 people, but its workable. We do offer a family suite with two queen beds and a king bed, with two bathrooms and vanities. Great customer service and enjoyed a fabulous poolside dinner. Thank you for sharing your experience with us and others. We're happy to hear that we were able to live up to your expectations. Thank you so much! Rooms are spacious and clean. We truly appreciate your continued loyalty for all these years! Did I mention a amazing staff??? I took note of your comments about the front desk so that the hotel's management can look into it for further enhancements. Best Western Seacliff Inn: Motel ok...restaurant below par - See 1,028 traveler reviews, 199 candid photos, and great deals for Best Western Seacliff Inn at Tripadvisor. Wedding outside was beautiful, can't believe this facility is a Best Western! The Seacliff Inn sits on six beautifully landscaped acres with scenic garden paths. It is always wonderful to learn that we provided our guests with an enjoyable stay they will never forget. We are so happy you had a delightful time, and we highly appreciate your compliments regarding our rooms, lounge, and lush grounds! Thank you for staying with us and we hope to see you soon! We do hope you will not let that deter you from visiting with us again in the future. Great breakfast selection and close to beach by car. There was no interest in assisting us with our questions or requests. Hotel Grounds are Beautiful. Breakfast was delicious and there were a lot of items to choose from. We would like to apologize for the noise you experienced during your stay with us. We appreciate the positive feedback in regards to the cleanliness of your hotel, breakfast, and pool, but of course we were concerned with the negative aspects. seacliff7500, Manager at Best Western Seacliff Inn, responded to this review Greetings AndrewOfSR, Thank you so much for the wonderful review and for choosing to stay with us. Thank you for your positive comments in regard to our staff and location. Recommend calling them directly or visiting website for booking rather than a third party booking...may get a better price. seacliff7500, Manager at Best Western Seacliff Inn, responded to this review Hello Annamaria A, Thank you so much for your response and feedback! Your observations and feedback is most valuable to us, and we thank you for bringing it to our attention. I asked for a discount and was granted one. We cannot express our disappointment enough that we did not meet this goal for you during your stay. We look forward to the privilege of welcoming you back again in the near future. It was next to the laundry room, close to the kitchen and across from the dumpster. We were a couple of buildings over from the backside of the restaurant and we could hear the music in our room with the TV on. We had dinner there in the Restaurant food was good but my main reason for this review is The MARGARITAS. We value your business and your feedback. We do our utmost to ensure that all of our guests are well taken care of throughout their stay. Thank you for choosing to celebrate your anniversary at the Seacliff Inn. GATLYNNH, Manager at Best Western Seacliff Inn, responded to this review Dear AnnlH4188WH, On behalf of our entire team, I would like to apologize for not exceeding your expectations. At 9:30 the phone rang it was the front desk saying somebody had complained that we were being noisy. The Seacliff Inn is a really nice hotel. Your feedback and all customers comments are greatly appreciated as it insures our usual high standards are continuously maintained. Dear Mike P., Thank you for visiting and for sharing your experience. seacliff7500, Manager at Best Western Seacliff Inn, responded to this review Hello marybB8126RE, Thank you for such a wonderful review. We will be sharing this with our entire team as a learning experience. We look forward to your next visit! seacliff7500, Manager at Best Western Seacliff Inn, responded to this review Hello ROX S, Thanks for the wonderful comments! Thank you for letting others know about our amenities, we are eager for your next visit. seacliff7500, Manager at Best Western Seacliff Inn, responded to this review Hello L1637RPjamess, Thank you for your review and staying with us at the Seacliff Inn. The room was very quiet. As you pointed out, our comfortable rooms, beautiful grounds and superior service are just some of the reasons that our guests come back here time and time again. We apologize for the price increase on our hotel accommodations. They graciously offered us a discount credit for our room. Unfortunately, conflicting reports about when the power outage would begin left our staff unaware that your room might be losing power that evening. We're well pleased to hear that you enjoyed your visit and we look forward to welcoming you again soon! The breakfast buffet is nicer than most complimentary buffets. I recommend this hotel not only for its location but it's staff. Warm Regards, Management. We are strongly committed to our efforts to be known as a clean and comfortable hotel. more. We we're happy to hear that we were able to live up to your expectations. That was weird and made no sense. We would like to also apologize that your glass of wine did not taste right and do hope that you let the server know so they could get you a new glass! We've been going here for more than 20 years and the management has remained the same and they must be doing something right because most of the staff are the same as well. tWe definitely return to this hotel! However, we apologize for the noise you encountered from the room next to you. Highway 1 is convenient, but also makes things less pedestrian friendly and makes noise 24/7. I would recommend this location. Thank you for the wonderful comments regarding our hotel amenities, location, and staff. You get a free buffet breakfast here, which was very nice as more expensive hotels I've been to charge a fortune for breakfast. We hope you will allow us to earn your trust in the future by give us another opportunity to accommodate your stay! Thank you very much for taking the time to write this review and share your experiences with other travelers. We sincerely hope you will stay with us again soon. No dogs or smoking. We apologize for the price increase on our hotel accommodations. Best complimentary hot breakfast buffet with a large variety of choices. We look forward to welcoming you back to the hotel in the near future. We appreciate your positive comments regarding our rooms, housekeeping, and front desk staff. Thank you again, and we hope to have you back soon. We love to bring our grand kids. We are glad to hear you enjoyed your overall experience at our hotel. We are strongly committed to our efforts to be known as a clean and comfortable hotel. Cordially, Management. Very pleasant staff; the hotel grounds were immaculate. Thank you for choosing our hotel for your granddaughter's special occasion and for sharing your experience. We appreciate the compliments about our property and guest rooms! Nice hotel. In the meantime, we look forward to welcoming you back again soon. We’ll even let you know about secret offers and sales when you sign up to our emails. It sounds like you had time to really relax, and explore what we have to offer our guests. It would be our pleasure to welcome you back to the Seacliff Inn again very soon. Warm Regards, Management. We stayed one night at this property; on a Saturday. I was with a group that meets all over California 3 to 4 times a year and this was THE BEST in the past 5 years I have attended. We are also sorry if the bed wasn't to your liking. We could all meet in the morning at the great breakfast buffet and plan our day's activities, some of them at the Inn (hanging out at the pool, for example) and some of them at nearby beaches or parks. Our guest opinions deserve our greatest respect and we are very proud of receiving most of the reviews with a high rating on our establishment. Shopping center across the street and then there's the beaches! Thank you for staying with us and we hope to welcome you back soon! Some patios face the pool and others face a parking lot. Water pressure in shower sucks(pretty typical in California hotels) along with the temperature control in room and we were cold from spa and our walk back to upstairs room. Overall, our stay was excellent! Room clean & very quiet (back of complex, 2nd floor). The grounds and swimming pool area are always wonderful. Hearing comments like yours lifts our spirits and keeps us providing the best service for every guest. There is that plays loud dance music until 11:30 at night. We will be delighted to accommodate you again in the near future! Aptos … If I can provide any assistance, please don't hesitate to contact me directly at 831-688-7300. Thank you for your kind words regarding our guest rooms, complimentary breakfast, lush grounds, Koi pond and cascading waterfall. Best wishes, Management. Hotel is well located both to the freeway (highway 1) and less than a mile to the beach. We had a table right next to the dance floor and got a first hand view of local nightlife and listened to a really great band. They traffic noise wasn't all that bad at night though and the sliders and drapes keep a fair bit of noise out. seacliff7500, Manager at BEST WESTERN Seacliff Inn, responded to this review Hello Matt, Thank you so much for this fabulous review. Toaster broken and they ran out of flavored creamer. seacliff7500, Manager at Best Western Seacliff Inn, responded to this review Dear Lysippos, Thank you for taking time to write a review on TripAdvisor. Warm regards, Management, Hello O5646NPjenniferh, Thank you so much for this fabulous review! Exceptional decorations and lighting inside and out. We are delighted to read your review about your stay at the Seacliff Inn. Best Wishes, Management. The salads were crisp and not soggy with dressing. We really appreciate it, and are pleased that you enjoyed our beautiful grounds and complimentary breakfast. A 2 star hotel at a 5 star price. Unfortunately I was awakened at 12:30 my drunken guests in the hall and next door. Warm Regards, Management. This is a great hotel all the way around. Management. Check out was easy. Came for an extended weekend in June and our room faced the pool area, but not too close allowing for privacy on our 1st floor patio. We hope to see you again in the future! Thank you! Warm Regards, Management, A great stop for a visit to college or Santa Cruz . What am I missing ? We are constantly making improvements to our rooms. My team and I are totally focused on delivering unparalleled service driven guest experiences and I simply hope that you will give us the opportunity to restore your faith in us at some point in the future. We apologize you did not have the typical Seacliff Inn experience. Lots of families stay here and so it was great to have other kids around. We felt welcomed and at home. We regret to hear that you did not have the typical Seacliff Inn experience. We again extend our sincere apologies that you were not completely satisfied and hope that we have the opportunity to welcome her back in the near future! We appreciate your kind words regarding our guest rooms, and easy check out. Thank you for staying with us and we hope to welcome you back soon. Had everything we had asked for. In the future, we look forward to welcoming you back for a better experience. Best Wishes, Management. Warm Regards, Management, Dear Mike, Thank you kindly for taking the time to review our hotel on Tripadvisor. seacliff7500, Manager at BEST WESTERN Seacliff Inn, responded to this review Dear leopardjewel, Many thanks for taking the time to share your lovely comments of your recent stay at the Seacliff Inn. We are looking forward to seeing you again soon. Thank you for making us your summer destination and we look forward to your next stay with us! There is a restaurant and bar that are adequate. We are happy you had such a wonderful experience and thank you for taking time to write such a great review! It's great to hear that you enjoyed the restaurant as well. It was well maintained, the entire grounds smelled clean, and was quiet and private. (Avoid the freeway as much as possible around rush hour. Although it distresses us to learn of any shortcoming at our property, it does give us an opportunity to better serve you. Pleased be assured your comments will be shared with our entire team and will certainly assist us in our ongoing improvements throughout the hotel. We hope to welcome you back to the Seacliff Inn again very soon. Thank you again for your review and we hope to have an opportunity to welcome you back again soon. We'll see you soon! We love Seacliff Inn. Try to book a room away from the freeway. The free breakfast is good and the overall cost is reasonable. We're pleased to hear that you enjoyed your visit. Best wishes, Management, Dear JohnMahoney, Wow, thank you so much for the fantastic compliments! Warm Regards, Management, Hello Meander27299507607, Thank you for such a wonderful review and for staying with us!. The Seacliff is in a convenient Location. This is something we pride ourselves on and comments such as yours only encourage us to make an already brilliant work force develop even further. We are happy to hear you enjoyed our property, restaurant, staff and location. Hope to see you soon! Thanks again! Beautiful Koi Pond.,Laundry Facility. Families seem to enjoy the heated pool. Maybe a bad Covid experience, but no breakfast, lack of amenities in room. The breakfast, like other BW, is varied and good. The A/C unit in the room was very noisy and since it was a cold night I had the choice of not sleeping or freezing. Staff is friendly and helpful. Warm Regards, Management, Dear Q1440RTbilla, Thank you very much for your continued loyalty to the BW Seacliff Inn. The accommodations are excellent and clean. seacliff7500, Manager at BEST WESTERN Seacliff Inn, responded to this review Hello Greg M, Thank you for you kind comments regarding our hotel and location. Cordially, Management, Hello ackee212016, Thank you so much for your fabulous review! We went to our event, and when we came back to the hotel âªat around 10pmâ¬, the restaurant was open with lights on, many of the rooms had lights on...just our building was completely dark. Cordially, Management, Hello woostergirl, We are so happy that you enjoyed your stay with us. We are thrilled to see that our lush grounds, complimentary hot breakfast buffet, staff and location exceeded your expectations. We stay here often and can't wait for our next visit. The staff were all friendly and the bar/restaurant had good food. Naturally, we were disappointed to read your comments about the noise you encountered from the freeway. seacliff7500, Manager at Best Western Seacliff Inn, responded to this review Hello Dean, Thank you for the kind words regarding our property and for your continued loyalty for all these years. Warm Regards, Management, Take care of the bed mites! I would like to highlight the kindness and symphaty of absolutely all the staff. Dear k7333, Thank you for visiting! We would like to apologize for the noise you experienced during your stay with us. We we're happy to hear that we were able to live up to your expectations. The grounds and landscaping are beautiful with a pool and easy to navigate pathways Highly recommended! It's great to hear that you enjoyed the hotel, restaurant, and beautifully landscaped grounds! We certainly apologize for any inconveniences our pool being closed and not receiving the top notch service that we strive for. It truly was a pleasure having you with us as our guests and thank you for sharing your experience with others. All the Best, Management, Hello truckerdan2016, It's our pleasure to have you visit with us at the Seacliff Inn! It was nice to come back and see employees that have stayed with the company. It was creepy. I suggested that before calling us they should have sent someone to the room to check the complaint instead of waking us up! A few weeks ago I stayed at the Fairmont Sonoma Inn and Spa's Jack London Suite (1,000 sq ft, 2 bathrooms etc.) We do hope we have the great pleasure in welcoming you back for another visit. Dear AnnlH4188WH, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Due to the national egg shortage, we have not been able to receive enough eggs from our distributors to meet our needs, and have been providing boiled eggs. Aptos Tourism Aptos … The grounds were more beautiful than any other Best Western we've stayed in. If you enjoy no pool towels, a spa packed with teens, trashy smokers by the pool, music from a terrible cover band that is super audible in your room, and drunk people yelling outside your room at all hours of the night this is your place. Lamp between beds did not work. Would definitely stay there again. Warm Regards, Management, Dear Esther, It's nice to hear you have enjoyed your stays at the Seacliff Inn! Greetings momoftwo898, Thank you for visiting and for sharing your feedback! Very loud until 10 or 11 PM, but all quiet after that. Good food and food service. For the price (around $350), we expected a lot more. We were originally given a room with dated and worn out furnishings that looked nothing like the pics on the website. We all truly hope we will have the pleasure of welcoming you back as a returning guest very soon! We work hard to balance the vibrancy of our lounge and pool with the comfort of our rooms. Warm Regards, Management. Thank you for the kind comments about our staff, location and restaurant. When I travel alone I am looking for lodging that is clean and safe - it is also nice if there is food available nearby. Over priced, bland food. Warm Regards, Management. Warm Regards, Management, Dear TalulahBelle18, Thank you for your business and for taking the time to share your concerns. Cordially, Management. The Serverino's restaurant in the lobby is also open for breakfast, lunch, and dinner as well as room service ordering. The fountain and koi pond are fun to see, and the grounds overall are nicely landscaped. It was certainly smaller than what I had viewed online, and it was cramped with three of us. As a Tripadvisor winner 2016, we're always looking for ways to give our guests the best possible experience and therefore your comments regarding staff and rooms are wonderful to hear. Thank you for making us your summer destination and we look forward to your next stay with us! We do hope we have the opportunity to welcome you back to the hotel in the near future. Warm Regards, Management, Reserved room day of stay...clean, quiet, roomy, adequate room expected from Best Western, with very nice breakfast buffet enjoyed outside by the pond...air conditioner a bit loud, however I slumbered through it...due to proximity to grandkids, will stay here again, seacliff7500, Manager at BEST WESTERN Seacliff Inn, responded to this review Dear Calif_wino, Thank you for your kind comments regarding your stay with us, rest assured I will share your feedback with the team! It's a shame that the hotel was not better constructed to provide for sound buffering. We all very much look forward to welcoming you back again in the near future. This is perhaps one of the best Best Western hotels I have stayed in. We are so pleased you were a âhappy customerâ and we highly appreciate your compliments regarding our property! seacliff7500, Manager at BEST WESTERN Seacliff Inn, responded to this review Hello LOmike, Thank you for such a wonderful review and great compliments! Had band on Sat night so was noisy but enough room outside to escape the noise if you wish. When Checking in I always receive very good service from the front desk. The staff is great! The switch was on the wall and it was not turned on Every one was prompt in my service call. seacliff7500, Manager at BEST WESTERN Seacliff Inn, responded to this review Hello norcalmomof2, Many thanks for taking the time to share your comments with your fellow travelers. Best Wishes, Management, Hello Bryce, Thank you so much for your lovely review. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you for your wonderful comments about our lush grounds. Traveling across country and wanted tto stay in Monterey. We hope you have another opportunity to visit Aptos/Santa Cruz and us again. The live band in the restaurant (which starts playing around 8pm and goes till around 11pm) was LOUD. We pride ourselves on delivering positive guest experiences and regret that we fell short during your visit. Staff was nice. "Hmm" was the response . It took a bit to get the order in. Thanks for the great comments about our staff, complimentary breakfast buffet, the location, and hotel grounds. Guests praise the pool. We have always been satisfied with the facility and service. On the plus side, we ate in the restaurant Saturday night and the food was excellent. As you pointed out, our rooms, complimentary breakfast and restaurant are just some of the reasons that our guests come back here time and time again. You kind of think they escaped from the retirement home. We are delighted to hear that you enjoyed your stay at the Seacliff Inn! Thank you for sharing your experience with us. Severinos restaurant is also attached to the property which makes it so convenient! Thank you so very much for your great review of our hotel. Pool view overlooks the pool and courtyard. Your feedback has been shared with the appropriate team members and we'll work hard to ensure that something like this doesn't happen in the future. Room not cleaned due to Housekeeping not coming back. Thanks again for your time, and we'd love to see you again soon! Your concerns are very important to us and we thank you for bringing them to our attention. The walls are thin and the property can be noisy. Staff was very helpful, rooms were spacious, clean and quiet, and I was able to get work done with the wireless and space provided. Warm Regards, Management, Dear Mona, Thank you so much for such a nice review! You can't go wrong here. Nice, clean, well laid out property. Breakfast was very enjoyable and check out was simply a phone call to say Room ___ is leaving. We asked for an upgrade to an interior room and were refused but given free cocktail coupons instead. Best Dining in Aptos, California: See 2,902 Tripadvisor traveller reviews of 58 Aptos restaurants and search by cuisine, price, location, and more. My GM has tried reaching out to you to apologize for our short comings and to make this right for you. Our door is always open if you find yourself in the area in the future! It's great to hear that you enjoyed the hotel, restaurant, and beautifully landscaped grounds! It was pretty tight using the bathroom when someone is taking a shower.